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Emergency Services
During an emergency, dial 9-1-1
 AMBULANCE SERVICES 120 - 4th Street North Picture Butte, AB T0K 1V0 Office - 403-732-4100 |
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Call 9-1-1 if you or someone else requires an ambulance.
The Picture Butte Emergency Medical Services is a composite organization consisting of full-time, part-time, and paid-on-call staff. Our service is founded on tradition, dedication, and strong community and family values. We are committed to serving our community and take pride in providing care that demonstrates our dedication to continuous improvement.
Picture Butte Emergency Services operates a Basic Life Support (BLS) ambulance service under contract with Alberta Health Services. Our primary care paramedics are on duty 24 hours a day, every day of the year!
EMS FEEDBACK SURVEY
At Picture Butte Emergency Services, our committed Emergency Medical Services (EMS) team is dedicated to delivering outstanding patient care to those in need. If you feel that you did not receive the level of attention or care you deserved, or if you believe the EMS personnel who assisted you should be acknowledged for their efforts in ensuring your well-being, please use this form to submit formal commendations or complaints regarding the service offered by Picture Butte Emergency Services.
We encourage you to share your feedback with us! Whether you have a compliment, concern, or suggestion, we invite you to take a moment to complete the survey below. Your insights are invaluable to improving our services.
| CLICK HERE FOR THE EMS FEEDBACK SURVEY |
FAQs:
Which insurance providers can you direct bill to?
We can direct bill to any insurance provider under BlueCross. Examples include: Medavie BlueCross, ASEBP, AlbertaWorks, AISH, Coverage for Seniors Plans.
Why is my ambulance bill so expensive?
Ambulance billing prices are set by the government of Alberta and we are unable to adjust the rates.
If I call an ambulance, but I am not transported to hospital, is there still a bill?
Yes, even if you are not transported by an Ambulance, there is still a response fee associated with your incident.
The provincial rate has 2 fees:
The provincial rate has 2 fees:
- $250 if a patient is not transported, or
- $385 if a patient is transported.
- $385 if a patient is transported.
An additional $200 is charged to a patient who is a non-resident of Alberta, whether the patient is transported or not.
Who can I contact about billing questions/concerns?
Any questions regarding ambulance bills can be directed to our fulltime EMS staff by calling 403-732-4100 or by emailing: ambulance@picturebutte.ca
Is there somewhere where I can submit feedback for my experience with EMS?
Yes, our feedback survey is now available to fill out/complete online! You can access the Feedback Survey by clicking here.
Picture Butte Emergency Services is an Accredited organization under the Qmentum Accreditation Program with Accreditation Canada.
 BYLAW ENFORCEMENT 120 - 4th Street North Picture Butte, AB T0K 1V0 Office - 403-732-4555 bylaw@picturebutte.ca |
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Bylaws within the Town of Picture Butte are enforced by the Municipal Enforcement Officer.
Click here for a fillable Complaint Form.
Click here for a fillable Complaint Form.
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FIRE DEPARTMENT 120 - 4th Street North Picture Butte, AB T0K 1V0 Office - 403-732-4100 |
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Picture Butte Emergency Services is a combined fire, rescue, and emergency medical services department serving the Town of Picture Butte. This organization was officially established in 1960, with the emergency medical services division added in 1998. The Fire Department provides essential services to both the residents of Picture Butte and those in the surrounding areas of Lethbridge County.
WANT TO BECOME A VOLUNTEER FIREFIGHTER?
Recruitment intakes for new firefighters are held every spring and fall when positions are available.
Click here for more information about volunteering for Picture Butte Emergency Services and here for a guide to discuss volunteering with your family.
View previous reports:
WANT TO BECOME A VOLUNTEER FIREFIGHTER?
Recruitment intakes for new firefighters are held every spring and fall when positions are available.
Click here for more information about volunteering for Picture Butte Emergency Services and here for a guide to discuss volunteering with your family.
ANNUAL REPORTS
Read the Picture Butte Emergency Services 2024 Annual Report here, to see what your Picture Butte firefighters and paramedics have been up to this past year.
Read the Picture Butte Emergency Services 2024 Annual Report here, to see what your Picture Butte firefighters and paramedics have been up to this past year.
View previous reports:
| 2023 Annual Report |
| 2022 Annual Report |
| 2021 Annual Report |
| 2020 Annual Report |
| 2019 Annual Report |
 POLICE SERVICE 520 Watson Avenue Picture Butte, AB T0K 1V0 Website Facebook Administration - 403-732-4449 |
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The Royal Canadian Mounted Police is the Canadian national police service and an agency of the Ministry of Public Safety Canada.
 URGENT CARE CENTER 300 Rogers Avenue South Picture Butte, AB T0K 1V0 Website Office - 403-732-4650 |
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Alberta Health Services operates the Piyami Health Centre, offering many health related services as well as Urgent Care.
 427 Stafford Drive South, Lethbridge, AB Website Office - 403-329-5042 Crisis Line - 403-393-8107 adonus.arlett@rcmp-grc.gc.ca |
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Lethbridge Corridor Victim Services (LCVS) is a non-profit organization administered by a board of directors and coordinator. LCVS serves the communities of Lethbridge Rural, Coaldale, Milk River, Picture Butte and Raymond, receiving referrals from the local RCMP detachments.
Our role is to alleviate the impact of crime/tragedy on its victims. At the time of the incident, we provide a listening ear, comfort and reassurance by phone or in person; in the victim’s home or at the hospital.
In cases where court appearance is necessary, we contact the witness/victim to offer information on court procedures and upcoming court dates. We are available to accompany the victim to court.
We provide resource material and information on Solicitor General Programs available to victims of crime, such as Financial Benefits, Victim Impact Statement and Requesting Restitution Programs. When victims want information about their case, we liaise with those handling the police file to promptly answer questions.
